Introduction to Workplace Skills
It looks at aspects of the industry such as standards, trends, copyright, where to find resources on the topic, and WH&S.
We explore the tools available to do the job such as software skills/ design skills, communication skills and we determine what a healthy and productive work environment should be like.
This module assesses two units and should take 3 to 4 weeks (30-40 hrs).
www.training.gov.au has more details on each unit:
- CUAIND301 Work effectively in the Creative Arts Industry
- BSBWHS201 Contribute to health and safety of self and others
Recognition of Prior Learning (Recognition)
If you feel you already have the necessary skills to be assessed for these two units, then simply do the two Assessment Tasks or apply for "Recognition".
If you choose Recognition, check whether the evidence you have matches the Elements and Performance Criteria from the units.
Evidence can be gathered from sources such as Position Statements, Job Descriptions, Work Examples, Projects, Portfolios, References, Peer Assessments, Awards, Reviews etc. See your teacher on how to apply for recognition.
If however, you feel you don't have the skills or evidence yet, then read on.
CUAIND301 | Work effectively in the Creative Arts Industry
In brief, this unit addresses the following topics:
- Relationships between different sectors of the creative arts industry
- Terminology associated with the industry
- Issues of appropriate behaviour and ethics as they apply to key work areas
- Key roles and responsibilities in the industry
- Sources of industry information and ways of maintaining current industry knowledge
- Key features of awards and conditions of employment for own work environment
- Consequences of infringing copyright, how copyright is enforced, organisations that deal with copyright, copyright ownership and protection
- Legal issues that affect negotiations and contracts
- Nature, role and functions of unions and employer associations
- Rights and responsibilities of employers and employees
- Work health and safety (WHS) requirements relevant to own work context
- Current and emerging technologies used in the industry.
A graduate of this Cert3 Screen & Media course would be expected to enter the workforce as an entry-level Web/Digital Designer. To give you a better understanding of what a Web/Digital Designer might do, where they fit in and where they go to learn more about their profession, work your way through this Learning Task.
Learning Task: Research (12hrs)
Answer these short questions using MS Word, around 3-4 pages A4.
Resources can be found from online searches and L'ton TasTAFE Library ( look for texts around 741.606 related to "design business, web design business").
- A Web Designer used to have a very limited range of responsibilities. These days however, the term "Web Designer" encompasses an expanding wide range of skills. Using SEEK, search for jobs available using the term "web designer". From this search, make a list of 10 unique jobs within this field, describing each and include the key skills the employer is looking for.
- Develop a checklist of what you see as "desirable qualities" for a successful Web/Digital Designer working in a team in a typical Design Agency. Hint: Here is a list of personal attributes and key skills (pdf) that new employees in any industry (in Australia) are expected to have. In addition to these qualities, list at least six other skills a Web/Digital Designer should have. Mention any emerging technologies you think they should be familiar with.
- What would you say are the typical roles within a large (more than five employees) team working in a Design Agency? Hint: There should be a manager at the very least. Cite sources of info.
- List the typical responsibilities for each of those employees eg. "Admin. Assistant is responsible for front-line reception and updating our website." Cite sources of info.
- Contrast the roles of a sole operator compared to a large studio. What are the advantages/ disadvantages of working as a sole-operator? List sources of info.
- What are the main peak bodies and organisations for the Web // Interactive Digital Media Industry here in Australia and what roles do they play? (find at least three). Cite sources of info.
- How would you maintain your industry skills and knowledge of industry trends in this field? Describe your strategy. Cite sources of info.
- In your own words, define the following; UX, UI, What's a Front-End Developer? What's a Back-End Developer? Cite sources of info.
- In your own words, explain what a "Startup" is. Identify a Startup Community or "Incubator" near to you and describe their aims, their contact info and what they offer.
- Find a startup from anywhere that has experienced tremendous success and describe its product and explain why you think it was so successful. Cite sources.
- Identify at least Ten learning resources that you find most useful for Web Design (UX/UI) and Web Development (developing the scripting/ programming/ code). Cite sources.
Submit your Word doc using the assignment tool.
If you need a hand with this task, visit our Industry Forum.
Chris Adams 2017
This assessment uses a scenario to test your understanding of issues related to starting-up a Digital Agency/ Web Design business in Australia.
You're about to start-up as a sole operator of a Digital Agency / Web Design Business in Australia.
Create a checklist of items, each with a short description, that helps ensure the best chance of success for your business. This can "blossom" to a massive document or more correctly, series of documents, so use your judgement about what to include/ exclude.
Include the most relevant information and discard items you feel aren't that important.
Submit the following for assessment using the Assignment Tool:
- MS Word doc. min. four pages A4, 11pt bodycopy using a layout according to your own style. Add illustrations / images if necessary.
- Cover page to inlude unit name and code, task title, your name, date of final document version.
- Spell-checked, grammar checked and written in a standard register (aka "tone")
At a minimum you need to address the following information :
- Copyright (consequences of infringing copyright, how copyright is enforced, list organisations that deal with copyright and who owns copyright)
- Govt. Legislation (mention wages/ conditions/ awards, what sort of licensing, Tax issues)
- Infrastructure (rent, electricity, equipment)
- Software Tools (suggest choices, open source? commercial?)
- Hardware Tools (suggest choices)
- Human Resources (despite being a sole operator you may employ or outsource, briefly describe what "outsourcing" is and suggest a policy for your business
- Business Promotion (suggest a strategy to promote your business)
- Handling Clients (describe a strategy for obtaining clients and maintaining clients)
- Tracking Jobs/ tracking clients. Suggest a strategy for this, recommend some software apps that you think would help to do this.
- WH&S (briefly describe a strategy to monitor WH&S and keep yourself and your clients healthy)
- Finance (what you need to do to get finance for a small business, describe your finance strategy)
- Professional Development (suggest ways of keeping skills up-to-date, industry networks)
- Communication Strategy (briefly describe a strategy for communication eg. Press Releases/ how you answer the telephone/ email etiquette/ tweet/ Facebook / face-to-face / hosting clients, html-emails, promotional website)
- Mission Statement | Define what a mission statement is, then suggest one for your own Digital Agency.
- Flying Solo
- Australian Media Code of Practice
- Web Design / Web Developer Forums
- Your local Chamber of Commerce
- L'ton / Hobart / Clarence / Devonport TasTAFE Library ( look for texts around 741.606 related to "design business, web design business")
- Cert 3 Screen & Media Industry Forum
Chris Adams 2017
BSBWHS201 | Contribute to health and safety of self and others
As a Digital / Web Designer there are things you need to be aware of that will ensure a healthy working environment for you, your colleagues and your clients.
The following task will introduce you to the scope and value of WH&S.
Learning Task: Role Play Scenario (5 hrs)
This task requires you to find out what a risk assessment is and then identify a variety of potential risks that exist in a typical Digital Agency environment.
What's a risk assessment ?
- Describe what a risk assessment is in your own words.
- Describe the difference between a hazard and a risk.
Scenario | List the Risks
Assuming you work as a sole operator in a home-based Digital Agency, make a list using MS Word or similar to make a list of the risks facing you while working.
For each item suggest a way to manage or even eliminate the risk.
The expectation is you can find at least thirty potential safety risks.
Save as a Word doc with a cover page including your course title, name, document date, task title and submit using the Assignment Tool, do not publish to your blog.
Chris Adams 2017
This assessment uses a role play scenario to test your understanding of WH&S issues that apply to a modern Australian Digital / Web Agency.
You are a Digital/ Web Designer in such a studio and your manager asks you to develop a Powerpoint presentation that can be used as:
- Part of an induction process for new employees
- A way to "refresh" current employees' awareness of the Agency's WH&S practices
You aren't expected to cover all aspects of WH&S in a studio but you need to cover all the Knowledge Criteria from the unit description.
Here's a guide to what you are expected to include:
- Describe the studio's induction process for new employees
- Describe the studio's safety procedures eg. what happens when the fire alarm goes off?
- Describe the studio's equipment safety check process
- Who the designated safety representative is (use fictitious personas in this case)
- List ten existing & potential hazards in the studio.
- Choose three of these risks and describe a procedure for controlling these risks.
- Describe a procedure for reporting risks and incidents (include description of documentation process and personnel that need to be involved).
- Describe the studio's meetings/ inspection and consultative process for WH&S issues
- Describe the procedure for emergencies (fire, injury, assault, power-outages).
- Which WH&S legislation applies to your situation and where can you find out about it? Cite source.
- List responsibilities of employees under relevant health and safety legislation
- Define "Duty Holder" and summarise their responsibilities under the relevant WH&S Act.
- Identify up to eight commonly used hazard signs and safety symbols. Include relevant artwork.
You're an emerging Digital Designer so it's expected your presentation will adhere to Design Fundamentals such as unity of colour, unity of type, flow, focus, texture, alignment / spatial association, appropriate typeface and effective use of whitespace.
As a general guide, aim for around 400 to 500 words (around 10 to 20 slides) , add artwork/ diagrams as needed to assist in communication.
Once published, submit the URL of your online presentation using the Assignment Tool.
WorkSafe Saskachewan (Canadian resource; great info)
Cert 3 Screen & Media | Industry Forum
Chris Adams 2017